Plain Server Management
Let us make you aware of the actual fact in the market that today there are lots of Server Management companies providing Linux & Windows server management and administration. But what they actually do is restart the services and re-install the software instead of actually investigating the actual cause and doing a permanent fix, this is what separates our server management team from them.
Each of our team member have quality experience in managing Windows & Linux server and has worked and fixed all kind of issues related to Apache, IIS, DNS, MySQL, MS-SQL, etc. Below are some of the main features by our Plain Server Management service. Our server administrator will be available 24×7 to solve all your server issue.
Supported Operating Systems
- Windows 2000/2003/2008/2012
- CentOS, Ubuntu, Debian, RHEL Server.
Unlimited Tickets Support
- 24×7 Ticket Support
- Unlimited Administration Tickets
Response and Resolution Time
- Within 1 Hour Response Time Guarantee for Support Tickets
- Within 24 Hour Resolution Time Guarantee for Support Tickets
- IIS 06/07 , Apache Administration
- ASP Components, MySQL Support
- ASP.NET, PHP, ISAPI Support
- MSSQL, ColdFusion Support
- Mail Enable, Exim
- Initial Server Setups
- Windows 03/08 Platforms Supported
- IIS Administration and Support
- Updates Applied as Required
- Fixing Failed Services
- Server Securing and Hardening
- Firewall Installation & Configurations
- IIS Backup and Restoration
- Backup Configurations
- Backup Restorations, Database Restorations etc.
3rd Party Software Installation
- All Applications supported by base Operating Systems like PHP, MySQL, SmarterMail etc.
Server Log Monitoring
- Techs will be monitoring the Server Logs
- Restart Services if necessary and Required
- Fix issues if any of the services have problems