Basic Monitoring is provided FREE of COST with this package.
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Linux Server Management Services
Specification
Supported Servers
- CentOS 6.x, 7.x, 8.x 32/64 bit Plesk
- RHEL 6,7,8 32/64 bit Plesk
Unlimited Tickets Support
- 24×7 Ticket Support
- Unlimited Administration Tickets
Response and Resolution Time
- Within 30 Minutes Response Time Guarantee for Support Tickets
- Within 24 Hour Resolution Time Guarantee for Support Tickets
Services Optimization
- Apache Tweaking
- Mail Server Tweaking
- MySQL Optimization
- Deactivation of Unused/Insecure Services
Server Management
- Initial Server Setups
- Plesk Setup
- Service Upgrades
- Account Management
- PHP and Apache Compilation with Advanced Modules
- Mail Server Setup
- Plesk Upgrades
- Components Upgrades
- Configure Backups
- SSL Certificate Installations
- IP Address Setups
- Upgrades as per Request
Basic Security
- Server Securing and Hardening
- Firewall Installation & Configurations
- Alerts on Brute Force Attacks
- SMTP Tweaking
- PHP Hardening
- Root Email Alerts
- Weekly Server Reports
Server Restoration
- Backup Configurations
- Backup Restorations, Database Restorations etc.
3rd Party Software Installation
- Zend Optimizer, IonCube, GD, Curl, FreeType, EAccelerator, ImageMagick, Advance Perl modules etc.
Disaster Recovery & Hack Recovery
- If your server is under spam or hacked with external scripts under /tmp, We will investigate and fix the issue.
Server Log Analysis
- Monitoring the Server Logs for Spam Source
- Restart Failed Services upon Notifications (Included in Basic Monitoring)
- Fixing Server Services having Problems (Included in Basic Monitoring)