Outsourced Technical Support | Outsourced Hosting Support

Certification
RHCE Certified

Expertise
Linux | Windows | cPanel | Plesk

Work Experience
0.5-1yrs

English Communication
Good

Contact Medium
Live Chat | Phone Call | Skype

Working Hours
48 hrs/week

Skill Set
Server Monitoring | Initial ticket replies | Ticket SLA Maintaning | L1 Support

Charges
USD $5/hr

Purely White-labelled Support

Helpdesk – WHMCS, Kayako, Custom helpdesk

Server Supported – Linux (cPanel, Plesk & DirectAdmin) Windows (Plesk, WebsitePanel)

1 hour response time

24 hours resolution time

Complete Server Management

Basic Server Security

Instant Communication with Datacenter

Ticket, Live Chat support

Certification
RHCE | cPanel Certified

Expertise
Linux | Windows | cPanel | Plesk | Backup | Migrations

Work Experience
1-2yrs

English Communication
Good

Contact Medium
Live Chat | Phone Call | Skype

Working Hours
48 hrs/week

Skill Set
Server Monitoring | Investigation & Troubleshooting | Ticket Replies | Escalation | L2 Support

Charges
USD $8/hr

Purely White-labelled Support

Helpdesk – WHMCS, Kayako, Custom helpdesk

Server Supported – Linux (cPanel, Plesk & DirectAdmin) Windows (Plesk, WebsitePanel)

30 min response time

24 hours resolution time

Complete Server Management

Basic Server Security

Instant Communication with Datacenter

Ticket, Live Chat support

Certification
RHCE | Windows | Cloud Certified

Expertise
Linux | Windows | Bash Scripting | Backup | Migration | Database replication | Cluster

Work Experience
4+ yrs

English Communication
Good

Contact Medium
Skype

Working Hours
48 hrs/week

Skill Set
Escalation | DR | Environment Setup | Security & Hardening

Charges
USD $10/hr

Purely White-labelled Support

Helpdesk – WHMCS, Kayako, Custom helpdesk

Server Supported – Linux (cPanel, Plesk & DirectAdmin) Windows (Plesk, WebsitePanel)

20 minutes initial response time

12 hours resolution time

Free Basic Server Monitoring

Complete Server Management

Advanced Server Security

Instant Communication with Datacenter

24×7 availability

Ticket and Skype support

Certification
AWS, GCloud, Azure Cloud Certified

Expertise
Linux | Windows | S3 Backup | Migration | EC2 Management | Cluster Setup | ELB | High-Availability Setup | Disaster Recovery

Work Experience
4+ yrs

English Communication
Good

Contact Medium
Skype | Slack | Email

Working Hours
48 hrs/week

Skill Set
Cloud Environment Setup | Cluster setup | Architecture Designing & Deployment | DevOps | Migration

Charges
USD $15/hr

Purely White-labelled Support

Helpdesk – WHMCS, Kayako, Custom helpdesk

Architecture Designing, Deployment

Billing Optimization

After Support and Management

Complete Cloud Environment Management

Advanced Cloud Security

24×7 availability

Ticket and Skype support



experience
Pay for the SKILLS
We segregate our services according to the skillset and experience of our server manager to match your budget and fulfill your requirements.
Outsourced Technical support & Outsourced Server Management
24×7 Outsourced Technical Support & Server Management – Trusted by Web Hosts Worldwide
Are you searching for a reliable 24×7 outsourced technical support partner or a professional server management company that can handle your tickets and live chats with unmatched expertise?
Look no further — 24×7 ServerSupport is your one-stop solution.
We are among the most trusted outsourced hosting support providers, offering 24×7 proactive server monitoring, technical support for all major operating systems and control panels, and complete remote server management services for:
Web hosting companies
Data centers
Server owners of all sizes
What Makes 24x7ServerSupport Different?
At 24x7ServerSupport, we focus on people-first support delivery. Our clients benefit from:
Seamless issue resolution (L1/L2/L3) before end users even notice problems
Optimized server infrastructure through expert configuration and monitoring
Proactive server security & hardening
Expertise across platforms including Linux, Windows, cPanel, Plesk, DirectAdmin, and more
Our mission is to help your business meet its goals by enhancing the performance of your most valuable asset — your people and your services.
Our Core Services Include:
- 24×7 Ticket & Chat-Based Technical Support
- Level 1, 2, and 3 Issue Resolution
- Web Hosting Support (Linux & Windows OS)
- Control Panel Support (cPanel, DirectAdmin, Plesk)
- Remote Server Administration
- Server Monitoring and Emergency Support
- Security Audits and Server Hardening
Choose the Right Plan for Your Business
To meet the unique needs of our clients, we’ve designed three flexible and scalable support packages tailored for different business sizes and support requirements. Whether you’re a startup web host or an established data center, we have a solution that fits.
Ready to Partner with Us?
Contact us at contact@24x7serversupport.com to schedule a free consultation.
Our team is available 24×7×365 to support your infrastructure with speed, skill, and professionalism.