Windows server Emergency Support : We Consider the Following Issues as Emergency Based Services
- Server Going Down Frequently
- Load Spikes
- Services down like IIS / MySQL / SmarterMail Failed
- Abuse Investigations
If you need an expert system admin immediately for any of the above issues then you are in the right place as we know such issues require immediate attention and being 24×7 we are right here to assist you on priority basis. Your orders are instantly activated, and your support ticket goes straight to our Windows Server Emergency Support queue, our system admin on duty will get back to you within 15 minutes after your ticket is logged. Please note even if your order is not activated you can still open a ticket.
Support Features provided in Windows Emergency Support
- Two hours of system administration work from the time the admin logs in to the server
- Response Time 15 minutes
- 7 Days Valid Support after your Issue is Fixed
- No Refunds
- If you have any panel installed on the server, you can also signup for management plans like Plesk management
- You can also refer to our other plans like outsourcing technical support, server management services, monitoring tools, and plans.
Support offers provided in server management plans
One month of Free server management with a semiannual Plan
15 days of Free server management with a quarterly Plan
Basic Monitoring is provided FREE of COST with this package.