| Features | Small-Scale | Startup | Business | Enterprise |
| No. Tickets supported | 300 | 500 | 800 | 1100 |
| SLA | 45 | 45 | 30 | 30 |
| No of servers supported | 10 | 15 | 25 | 40 |
| Server management Included | ||||
| ThirdParty Installations/Plugins 1 installation 1 ticket. | ||||
| Virtualization support | ||||
| Plain server (Linux/Windows) | ||||
| Initial Setup And Control Panel Installation | ||||
| Server Security And Hardening Services | ||||
| MySql Server And Database Optimization |
Included:Yes
Details:Pure white-label support provided via your own support board.
Included:Yes
Details:The number of servers and their management are covered under the plan.
Supported:cPanel, DirectAdmin, Plesk, Webmin
Servers without a control panel are also supported.
Linux/Unix OS:AlmaLinux, RHEL, CentOS, Ubuntu, Debian, CloudLinux, BSD, etc.
Windows OS:Supported
Guarantee:First response within 30 minutes after ticket submission to the appropriate department.
Model:Per-ticket basis
Each account transfer is treated as an individual support request.
Not included: in the base plan.
Charged hourly if requested.
Not included: in the base plan.
Any such request will incur an hourly fee.
