November 7, 2020

How to retrieve administrator’s Plesk database password on Plesk 17.8 for Windows and higher?

In Plesk 17.8, the “plesk sbin psadb” utility has been included to operate with admin DB password. To use it, connect to the server via RDP and open […]
November 3, 2020

Unable to add MS SQL database in Plesk

Unable to add MS SQL database in Plesk, only 1 database available. The number of MS SQL databases is limited for the webspace, subscription’s or reseller’s […]
June 6, 2020

CVE-2020-13166: myLittleAdmin vulnerability

Vulnerability CVE-2020-13166 was discovered in myLittleAdmin Remove myLittleAdmin from Plesk: Remove myLittleAdmin from Plesk: Log in to Plesk Go to Tools & Settings > Updates > […]
June 6, 2020

An operation fails in Plesk: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘X’ for key ‘PRIMARY’

Symptoms When adding a customer, subscription, mail account, mailing list, IP address, changing domain hosting type or installing a Let’s Encrypt SSL certificate in Plesk, the […]
June 5, 2020

Cannot start PHP FPM service: cannot get uid for user

Cannot start PHP FPM service: systemctl status php5-fpm.service...ERROR: [pool] cannot get uid for user 'john.doe'ERROR: FPM initialization failedphp5-fpm.service: main process exited, code=exited, status=78/n/aFailed to start […]
May 29, 2020

The process cannot access the file because it is being used by another process. (exception from HRESULT: 0x80070020) Plesk control panel unable to start

Cause Another service is listening to TCP port 8880 or 8443. Connect to the server via RDP Find the process ID from the service listening to […]
May 27, 2020

How to optimize PHP perfomance on Windows

In order to optimize PHP performance on Windows Server, the following steps can be performed: Using FastCGI – extension to the CGI protocol that provides high […]
May 16, 2020

How to recreate system users for Plesk on Windows

Connect to the server via RDP Restore Plesk Administrator and service accounts: plesk sbin usermng –install-plesk-adminplesk sbin usermng –install-psaadmplesk sbin usermng –install-service-accounts Restore Plesk user groups: […]
May 15, 2020

How to manage SSL/TLS ciphers and protocols in Plesk for Windows?

Connect to the server via RDP.Go to Start > Edit group policy.Go to Local Computer Policy >Computer Configuration >Administrative Template >Network >SSL Configuration Settings >SSL Cipher […]