More Customer Stories
We are a shopping site in Japan. Our server was attacked by SSH, the server company blocked our server ip. We asked the administrator of server company, but the answer was : we do not provide support for security-related issues or AUP violations on your server. The best solution for you is to perform a full security audit, which can be done by your Server Administrator or Server Administration company. A security audit will check the integrity of your server, and determine how, when, and what has been compromised. In addition, you will want to ensure remediation and cleanup of the cause, such as an exploitable web application.
So we try to contact the 24x7serversupport.com, we received a warm service：
1.secure and harden our server so that the block has been removed.
2.server IP was already blacklisted in Google and Hotmail , Yahoo, Regarding the email issue, the Server IP was blacklisted with 5 databases. the stuff of 24x7serversupport.com have submitted the delist request and got the IP delisted within 2 hours.
Now our server is run normally, we are grateful to 24x7serversupport.com. They are kind and take to heart for us.
So I was given an abuse notification coming from one of our dedicated servers and I didn’t know where to start. I searched and found 24x7serversupport. Within minutes the problem was diagnosed and they started working to look for the cause of the problem. They helped solving the problem and more: fine tuned the server so this was harder to happen again. This was an outstanding service!
Great company with great employees! Want to thanks to technical and support team of 24/7support for their good response to clients.
I am really thankful to 24*7 support for its great help and I really appreciate their support team for follow-ups and quick resolutions to my issues. You guys are really awesome. God bless you guys.
I am very grateful to your company that I have found this kind of opportunity.It has been months that I have been looking for good support.When I signed up, I couldn’t believe my eyes that this kind of service do really exist on the web, as for me I have tested many companies who offers solution not on transparency.
Frankly I have never been really in putting so much effort in this kind of turn key, but as I read from your website, there are many satisfied customers which are loyal to your company. I would like to make my self available to this kind of business in a long-term basis…
I am not a computer expert, my previous host never made things so easy that 24*7 support has made for me. I can install any scripts in just few clicks. You guys really help me a lot. Now, I can do anything from WHM without login to SSH as I am not much familiar with it. Thank you guys for installing just good plug-ins for me. You guys rock. Thank you for your suggestions guys…
After trying several support I came across 24/7support and have never looked back. Great pricing is backed up with great service. I have a managed server solution and the technical help has been brilliant. Very quick to get questions answered and the support staff are well trained. Highly recommended. Fantastic service.
I just wanted to let you know how excited I am to finally find your service. I’ve been researching for months to find the right combination of services and pricing to launch our new servers, and you are it! Congratulations on a great system that allow us to focus on your marketing and sales and it take cares of all customer support.