Semi dedicated hosting support

Semi-Dedicated Hosting Support plan is meant for hosts who are outgrowing shared support, but not ready for a fully dedicated team. Our support staffs are shared between two clients which help you to gain higher efficiency with lower cost. You will get to work with the same team of techs every day, with guaranteed response times, and even level 3 support.

Package Features

  • Purely White-labelled Support
  • Helpdesk – WHMCS, Kayako, Custom helpdesk
  • Server Supported – Linux (cPanel, Plesk & DirectAdmin) Windows (Plesk, WebsitePanel)
  • 30 min response time
  • 24 hours resolution time
  • Basic Server Security
  • Instant Communication with Datacenter
  • Level 1 and Level 2 support
  • Level 3 support available as per Management Packages
  • Live Chat support
  • Support Slots 8 hours, 16 hours or 24 hours