{"id":3258,"date":"2020-11-11T23:16:28","date_gmt":"2020-11-11T17:46:28","guid":{"rendered":"https:\/\/www.24x7serversupport.com\/blog\/?p=3258"},"modified":"2023-01-23T17:10:54","modified_gmt":"2023-01-23T11:40:54","slug":"unable-to-access-plesk-unknown-database-psa","status":"publish","type":"post","link":"https:\/\/www.24x7serversupport.com\/blog\/unable-to-access-plesk-unknown-database-psa\/","title":{"rendered":"Unable to access Plesk: Unknown database &#8216;psa&#8217;"},"content":{"rendered":"\n<p>Connect to the Plesk server via <a href=\"https:\/\/support.plesk.com\/hc\/en-us\/articles\/360000471413\" target=\"_blank\" rel=\"noreferrer noopener\">RDP<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.plesk.com\/hc\/en-us\/articles\/360002222274\" target=\"_blank\" rel=\"noreferrer noopener\">Start a command prompt as an Administrator<\/a>.<\/p>\n\n\n\n<p>Connect to MySQL:<\/p>\n\n\n\n<p><strong>Note:<\/strong> MySQL admin password is required for this operation. In Plesk Onyx 17.8 and later, retrieve the password with the command <code>plesk sbin psadb --get-admin-password<\/code>.<\/p>\n\n\n\n<p>&#8220;%plesk_dir%\\Mysql\\bin\\mysql.exe&#8221; apsc -uadmin -p -P8306<\/p>\n\n\n\n<p>Once connected, create a new database with the name <code>psa<\/code>:<\/p>\n\n\n\n<p>mysql&gt; create database psa;<\/p>\n\n\n\n<p>Exit MySQL:<\/p>\n\n\n\n<p>mysql&gt; quit<\/p>\n\n\n\n<p>Switch to the directory with daily dumps:<\/p>\n\n\n\n<p>cd %plesk_dir%Mysql\\Backup<\/p>\n\n\n\n<p>List a name of a Plesk dump with the <code>psa<\/code> database:<\/p>\n\n\n\n<p>dir psa*<br>&#8230;<br>Directory of C:\\Program Files (x86)\\Plesk\\MySQL\\Backup<br><br>you will find db naming latest available backup and dates, like <strong>psa-XXXX.sql<\/strong><\/p>\n\n\n\n<p>Restore the <code>psa<\/code> database using the dump file name from the previous step:<\/p>\n\n\n\n<p><strong>Note:<\/strong> MySQL admin password is required for this operation.<\/p>\n\n\n\n<p>&#8220;%plesk_dir%&#8221;\\Mysql\\bin\\mysql.exe -uadmin -p -P8306 psa &lt; <strong>psa-XXXX.sql<\/strong><\/p>\n\n\n\n<p>Open Plesk in a web-browser.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connect to the Plesk server via RDP. Start a command prompt as an Administrator. Connect to MySQL: Note: MySQL admin password is required for this operation. In Plesk Onyx 17.8 and later, retrieve the password with the command plesk sbin psadb &#8211;get-admin-password. &#8220;%plesk_dir%\\Mysql\\bin\\mysql.exe&#8221; apsc -uadmin -p -P8306 Once connected, create a new database with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3505,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[35,37],"tags":[],"class_list":["post-3258","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-plesk","category-windows"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unable to access Plesk: Unknown database &#039;psa&#039; | 24x7serversupport Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.24x7serversupport.com\/blog\/unable-to-access-plesk-unknown-database-psa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unable to access Plesk: Unknown database &#039;psa&#039; | 24x7serversupport Blog\" \/>\n<meta property=\"og:description\" content=\"Connect to the Plesk server via RDP. Start a command prompt as an Administrator. Connect to MySQL: Note: MySQL admin password is required for this operation. In Plesk Onyx 17.8 and later, retrieve the password with the command plesk sbin psadb --get-admin-password. &#8220;%plesk_dir%Mysqlbinmysql.exe&#8221; apsc -uadmin -p -P8306 Once connected, create a new database with the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.24x7serversupport.com\/blog\/unable-to-access-plesk-unknown-database-psa\/\" \/>\n<meta property=\"og:site_name\" content=\"24x7serversupport Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-11T17:46:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-23T11:40:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.24x7serversupport.com\/blog\/wp-content\/uploads\/2020\/11\/psa.png\" \/>\n\t<meta property=\"og:image:width\" content=\"984\" \/>\n\t<meta property=\"og:image:height\" content=\"529\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"24x7support\" \/>\n<meta name=\"twitter:card\" 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