{"id":2967,"date":"2020-03-31T22:27:28","date_gmt":"2020-03-31T16:57:28","guid":{"rendered":"https:\/\/www.24x7serversupport.com\/blog\/?p=2967"},"modified":"2021-05-17T19:29:51","modified_gmt":"2021-05-17T13:59:51","slug":"unable-to-connect-to-a-server-via-ftp-with-proftpd-installed-from-atomicorp-repository-fatal-scoreboardfile-unable-to-use-var-run-proftpd-scoreboard-no-such-file-or-directory","status":"publish","type":"post","link":"https:\/\/www.24x7serversupport.com\/blog\/unable-to-connect-to-a-server-via-ftp-with-proftpd-installed-from-atomicorp-repository-fatal-scoreboardfile-unable-to-use-var-run-proftpd-scoreboard-no-such-file-or-directory\/","title":{"rendered":"Unable to connect to a server via FTP with ProFTPd installed from Atomicorp repository: Fatal: ScoreboardFile: : unable to use &#8216;\/var\/run\/proftpd\/scoreboard&#8217;: No such file or directory"},"content":{"rendered":"\n<p>ProFTPD package is installed from the Atomicorp repository:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>rpm -qa | grep proftpd\npsa-proftpd-xinetd-1.3.6-11.el7.art.x86_64\npsa-proftpd-1.3.6-11.el7.art.x86_64\n\n# rpm -qi psa-proftpd-xinetd-1.3.6-11.el7.art.x86_64 | grep Vendor\nVendor : Atomicorp<\/code><\/pre>\n\n\n\n<p>Connection to a server via FTP fails with on of the following error messages:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>421 Service not available, remote server has closed connection<\/code><\/pre>\n\n\n\n<pre class=\"wp-block-code\"><code>Status: Connecting to 203.0.113.2:21...\nStatus: Connection established, waiting for welcome message...\nError: Could not connect to server<\/code><\/pre>\n\n\n\n<ul class=\"wp-block-list\"><li>The following error appears in the system logfile (<code>\/var\/log\/messages<\/code>&nbsp;for&nbsp;<strong>CentOS\/RHEL<\/strong>,&nbsp;<code>\/var\/log\/syslog<\/code>&nbsp;for&nbsp;<strong>Debian\/Ubuntu<\/strong>):proftpd[11783]: Fatal:&nbsp;<strong>ScoreboardFile: : unable to use &#8216;\/var\/run\/proftpd\/scoreboard&#8217;: No such file or directory<\/strong>&nbsp;on line 45 of &#8216;\/etc\/proftpd.conf&#8217;<br>xinetd[2312]: EXIT: ftp status=1 pid=11783 duration=0(sec)ORerror: cannot read configuration path &#8216;\/etc\/proftpd.d&#8217;: Not a directory<br>fatal:&nbsp;<strong>Include: error including &#8216;\/etc\/proftpd.d\/*.conf&#8217;: Invalid argument<\/strong>&nbsp;on line 95 of &#8216;\/etc\/proftpd.conf&#8217;<\/li><li>The directory&nbsp;<code>\/var\/run\/proftpd\/<\/code>&nbsp;is missing:#&nbsp;ls -l \/var\/run\/proftpd\/<br>ls: cannot access \/var\/run\/proftpd\/: No such file or directory<\/li><li>The following error appears when setting up Remote FTP Storage:Error: Unable to access the storage: Transport error: unable to list directory: Curl error: (56) Failure when receiving data from the peer: Last FTP request: Last FTP response: Make sure you have entered the correct storage settings. You can check them independently with the command: curl -v &#8211;ftp-pasv &#8211;ssl -k -u jdoe &#8216;ftp:\/\/203.0.113.2\/.\/&#8217;<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution<\/h2>\n\n\n\n<p>Apply one on the following solutions:Modify the configuration to use the proper file<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Connect to the server via&nbsp;<a href=\"https:\/\/support.plesk.com\/hc\/en-us\/articles\/115000172834\">SSH<\/a><\/li><li>Change the scoreboard file location to the correct one:#&nbsp;sed -i &#8216;s\/ScoreboardFile.*\/ScoreboardFile \\\/var\\\/run\\\/proftpd.scoreboard\/&#8217; \/etc\/proftpd.conf<\/li><\/ol>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ProFTPD package is installed from the Atomicorp repository: Connection to a server via FTP fails with on of the following error messages: The following error appears in the system logfile (\/var\/log\/messages&nbsp;for&nbsp;CentOS\/RHEL,&nbsp;\/var\/log\/syslog&nbsp;for&nbsp;Debian\/Ubuntu):proftpd[11783]: Fatal:&nbsp;ScoreboardFile: : unable to use &#8216;\/var\/run\/proftpd\/scoreboard&#8217;: No such file or directory&nbsp;on line 45 of &#8216;\/etc\/proftpd.conf&#8217;xinetd[2312]: EXIT: ftp status=1 pid=11783 duration=0(sec)ORerror: cannot read configuration path [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[30,35],"tags":[31,271,173,272],"class_list":["post-2967","post","type-post","status-publish","format-standard","hentry","category-centos","category-plesk","tag-centos","tag-ftp","tag-plesk","tag-proftpd"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unable to connect to a server via FTP with ProFTPd installed from Atomicorp repository: Fatal: ScoreboardFile: : unable to use 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