{"id":2810,"date":"2020-02-29T16:32:28","date_gmt":"2020-02-29T11:02:28","guid":{"rendered":"https:\/\/www.24x7serversupport.com\/blog\/?p=2810"},"modified":"2021-05-17T19:27:43","modified_gmt":"2021-05-17T13:57:43","slug":"unable-to-start-plesk-site-in-iis-after-the-upgradeexception-from-hresult-0x80070020","status":"publish","type":"post","link":"https:\/\/www.24x7serversupport.com\/blog\/unable-to-start-plesk-site-in-iis-after-the-upgradeexception-from-hresult-0x80070020\/","title":{"rendered":"Unable to start Plesk site in IIS after the upgrade:&#8221;Exception from HRESULT: 0x80070020&#8243;"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\n Symptoms\n<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>\n  An attempt to start Plesk Panel site in IIS fails with the error below\n <\/li><li>\n  \n   All websites are stopped in IIS, an attempt to start it fails with the error below\n  \n  <code>The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020)<br><\/code>\n <\/li><li>\n  \n   Additionally, the following events are being logged in the System \nevent log on the Microsoft Windows Server 2008-based computer that is \nrunning IIS:\n  \n  <code>Event Source: W3SVC<br>Event ID: 1004<br>Description: The World Wide Web Publishing Service (WWW Service) did not register the URL prefix http:\/\/my.domain.com:80:12.123.123\/ for site 106. The site has been disabled. The data field contains the error number.<br><br>Event Source: HTTP<br>Event ID: 15005<br>Description: Unable to bind to the underlying transport for [::]:80. The IP Listen-Only list may contain a reference to an interface which may not exist on this machine.  The data field contains the error number.<br><\/code>\n <\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\n Cause\n<\/h2>\n\n\n\n<p>\n If the issue occurs only on Plesk Panel site, then the\n <strong>\n  8880\n <\/strong>\n port\/ SSL default *\n <em>\n  8443\n <\/em>\n is probably listened by some other website in IIS.\n<\/p>\n\n\n\n<p>\n If the issue occurs with all websites in IIS, it means that some \nprocess is already using port 80 and IIS could not initialize the \nsocket. Usually it means that another web server is running like Apache \nor webmail web server on port 80.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\n Resolution\n<\/h2>\n\n\n\n<p>\n Make sure that only Plesk Control Panel is binding  to\n <strong>\n  8880\n <\/strong>\n and\n <strong>\n  8443\n <\/strong>\n ports\n<\/p>\n\n\n\n<p>\n Run the following command to find the PID of the process that listens corresponding ports:\n<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>netstat -aon | findstr \":8880\"netstat -aon | findstr \":8443\"<\/code><\/pre>\n\n\n\n<p>\n The output will look like:\n<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>C:\\\\Users\\\\Administrator>netstat -ano | findstr \":8443\"  TCP    0.0.0.0:8443            0.0.0.0:0              LISTENING       4  TCP    &#91;::]:8443               &#91;::]:0                 LISTENING       4<\/code><\/pre>\n\n\n\n<p>\n To find the corresponding process use the following command:\n<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>C:\\\\Users\\\\Administrator>tasklist \/fi \"PID eq 4\"Image Name                     PID Session Name        Session#    Mem Usage========================= ======== ================ =========== ============System                           4 Services                   0        304 K<\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms An attempt to start Plesk Panel site in IIS fails with the error below All websites are stopped in IIS, an attempt to start it fails with the error below The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020) Additionally, the following events are being [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[35,1],"tags":[],"class_list":["post-2810","post","type-post","status-publish","format-standard","hentry","category-plesk","category-uncategorized"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unable to start Plesk site in IIS after the upgrade:&quot;Exception from HRESULT: 0x80070020&quot; | 24x7serversupport Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.24x7serversupport.com\/blog\/unable-to-start-plesk-site-in-iis-after-the-upgradeexception-from-hresult-0x80070020\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unable to start Plesk site in IIS after the upgrade:&quot;Exception from HRESULT: 0x80070020&quot; | 24x7serversupport Blog\" \/>\n<meta property=\"og:description\" content=\"Symptoms An attempt to start Plesk Panel site in IIS fails with the error below All websites are stopped in IIS, an attempt to start it fails with the error below The process cannot access the file because it is being used by another process. 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