{"id":2774,"date":"2020-02-21T06:08:01","date_gmt":"2020-02-21T00:38:01","guid":{"rendered":"https:\/\/www.24x7serversupport.com\/blog\/?p=2774"},"modified":"2020-02-21T06:08:06","modified_gmt":"2020-02-21T00:38:06","slug":"the-dns-server-is-not-responding-heres-how-to-fix-it","status":"publish","type":"post","link":"https:\/\/www.24x7serversupport.com\/blog\/the-dns-server-is-not-responding-heres-how-to-fix-it\/","title":{"rendered":"The DNS server is not responding? Here&#8217;s how to fix it"},"content":{"rendered":"\n<p>When you try to load a website or connect to the network,\nWindows Assistance sometimes presents you with the following message: &#8220;the\nDNS server is not responding&#8221; or &#8220;It seems that the computer is correctly\nconfigured, but the device or the resource (DNS Server) does not respond\n\u201d.&nbsp;Such an error can come from different sources, but it is usually\npossible to resolve the problem in just a few steps.&nbsp;Learn\nabout&nbsp;possible sources of error&nbsp;and&nbsp;common solution&nbsp;approaches&nbsp;.\n&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>DNS: Internet Name Resolution<\/strong><\/h2>\n\n\n\n<p>A Domain Name System (DNS) is\na&nbsp;competent&nbsp;<strong>directory<\/strong>&nbsp;for the conversion of alphanumeric\ndomain names into digital IP addresses.&nbsp;Name resolution is carried out\ndecentralized on DNS servers distributed all over the world.&nbsp;Each Internet\naddress that you enter in the search bar of your browser is transmitted to a\nDNS server by your router.&nbsp;The latter interprets the domain name in a\nseries of numbers and returns&nbsp;<strong>the<\/strong>&nbsp;corresponding&nbsp;<strong>IP\naddress<\/strong>&nbsp;.&nbsp;If the DNS server does not respond, the web page cannot\nbe loaded.&nbsp;The following error message appears: &#8220;the DNS server is\nnot responding&#8221;.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Problem resolution<\/strong><\/h2>\n\n\n\n<p><strong>The source<\/strong>&nbsp;of this annoying error\nmessage can come from a network failure.&nbsp;In this case, the DNS server\ncannot be reached.&nbsp;This problem is often resolved simply by changing the\nInternet browser or changing the firewall settings.&nbsp;Restarting your router\ncan also resolve such a problem.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Internet browser change<\/strong><\/h4>\n\n\n\n<p>In order to verify that your\nconnection problem is not coming from your browser, test the loading of the\ndesired web page with&nbsp;<strong>alternative programs<\/strong>&nbsp;.&nbsp;The most\ncommon web browsers are Mozilla Firefox, Google Chrome, Microsoft Internet\nExplorer, and Apple Safari.&nbsp;<\/p>\n\n\n\n<p>If the problem is solved by a\nchange of browser, check the configuration of your favorite browser, but also\nthat you have its&nbsp;<strong>most recent version<\/strong>&nbsp;.&nbsp;It is sometimes\nuseful to uninstall the affected program and then reinstall it.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Disable firewall<\/strong><\/h4>\n\n\n\n<p>If a temporary browser change\ndoes not lead to the desired result, you should consider your Windows Firewall\nas a potential source of your connection problem.&nbsp;Go to the control&nbsp;<strong>panel<\/strong>&nbsp;and\ntemporarily deactivate your firewall.&nbsp;If the web pages load normally\nwithout an error message from now on, it means that the problem comes from the\nfirewall.&nbsp;<\/p>\n\n\n\n<p>You will then have to check\nthe&nbsp;<strong>configuration<\/strong>&nbsp;of the latter.&nbsp;If the error persists\nafter deactivating the firewall, the origin of the error message could come\nfrom the DNS server.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Restart the router<\/strong><\/h4>\n\n\n\n<p>Problems with setting up the\nconnection are often resolved simply by restarting the router.&nbsp;Most of\nthese devices have a start \/ stop button.&nbsp;Otherwise, you will have to\nperform a&nbsp;<strong>forced restart<\/strong>&nbsp;by disconnecting the network socket\n(Ethernet cable).&nbsp;Wait approximately 30 seconds for all of the electronic\ncomponents to discharge and turn the router back on.&nbsp;<\/p>\n\n\n\n<p>If you still receive the error\nmessage &#8220;The DNS server is not responding&#8221; and the first two solution\nsuggestions also did not work, you will have to choose another DNS server.\n&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Choose another DNS server<\/strong><\/h4>\n\n\n\n<p>If you are experiencing common\nissues such as router software crashing or conflicts with Windows Firewall,\nyour problem could possibly be resolved by&nbsp;<strong>changing the DNS server<\/strong>&nbsp;.<\/p>\n\n\n\n<p>The address of the DNS server\nused is generally supported by the Internet provider.&nbsp;Under certain\ncircumstances, this server may be slow or overloaded.&nbsp;You can in a few\nclicks replace the DNS server pre-established by your Internet provider with\nanother server of any kind.&nbsp;<\/p>\n\n\n\n<p>The alternatives are&nbsp;<strong>public\nDNS servers<\/strong>&nbsp;that can be found in&nbsp;<strong>lists of<\/strong>&nbsp;specific&nbsp;<strong>DNS\nservers<\/strong>&nbsp;.&nbsp;<strong>Google operates fast, free and very reliable public\nDNS servers.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you try to load a website or connect to the network, Windows Assistance sometimes presents you with the following message: &#8220;the DNS server is not responding&#8221; or &#8220;It seems that the computer is correctly configured, but the device or the resource (DNS Server) does not respond \u201d.&nbsp;Such an error can come from different sources, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2778,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[39,6],"tags":[],"class_list":["post-2774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-server-management","category-technology"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The DNS server is not responding? 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